Vendor Billing & Documentation Hub

At Solenis, strong supplier relationships are built on transparency, accuracy, and timely payments. This section has been created to give our suppliers clear, consistent guidance on how to invoice Solenis, so that bills can be processed efficiently and paid on time. It supports our commitment to quality, compliance with applicable regulations, and a smooth end-to-end procure-to-pay experience for all partners.

Use the information on this page to understand our global invoicing principles and to access legal entity details, and submission channels relevant to your business. Whether you work with us through COUPA or via non-COUPA processes, this is your primary reference point for preparing and submitting accurate invoices.

Information for Suppliers

Solenis’ Billing and Invoice Standards will make it easier for suppliers to know exactly what is required to ensure smooth processing and timely payment.

Here you will find:

• Global Billing Information COUPA Users: A consolidated guide for suppliers using the Coupa Supplier Portal or Coupa-enabled channels, covering how to submit invoices, mandatory invoice data, common rejection reasons, resubmission rules, and how to track invoice and payment status.
• Global Billing Information Non-COUPA Users: A dedicated guide for suppliers who submit invoices outside Coupa, detailing approved submission channels (email or physical mail where required), required invoice fields, “No PO, No Pay” rules, rejection triggers, and steps for resubmitting corrected invoices.
• Legal Entity & Tax Details: A structured list of Solenis and Diversey legal entities, including registered names, addresses, and tax identification numbers by country/region, to help you select the correct billing entity on your invoices.
• Invoice Submission & Helpdesk Contacts: A comprehensive directory of invoice submission email addresses and AP/helpdesk mailboxes by country and entity, so you know exactly where to send invoices and whom to contact for invoice- or payment-related queries.

Solenis’ regional Accounts Payable and Supplier Support teams will continue to work with you as these standards are rolled out and updated. We encourage you to review this content before submitting invoices and to revisit it regularly to ensure you are always working with the latest guidance.