News Alert:
Solenis Terms & Conditions of Sale Updated
Close 686C6711-FB74-47F4-AFEE-14D0F9C09B39

Country Specific Information

Argentina
Personal data protection is governed by Section 43 of the Constitution, by the Data Protection Law No. 25,326, as restated by the Executive Order No. 1,558/2001 (the “PDPL”), and by the complementary regulations issued by the Data Protection Authority.

Please, note that under the PDPL, “personal data” is defined as information of any kind related to determined or determinable individuals or legal entities.

Under the PDPL, the right to access the personal information includes the rights:

  • to know whether the personal data is in the file, record or database.
  • to know which of the personal data is included in the file, record, or database.
  • to request information regarding the source of the personal data.
  • to request information on the purposes of the personal data collection.
  • to know the intended use of the personal data.
  • to know whether the file is registered in accordance with the requirements of the PDPL.

The Argentine Agency of Access to Public Information, supervisory body of Personal Data Protection Law No. 25,326, is entitled to receive claims and complaints in connection to the breach of Personal Data protection rules.

Brazil
Whenever the Brazilian Data Protection Law (LGPD) is applicable to the processing of your personal information, you have the right to:

  • obtain from Solenis the confirmation of the existence of the processing,
  • access the processed data processed,
  • obtain the correction of incomplete, inaccurate or out-of-date data,
  • request the anonymization, blocking or deletion of unnecessary or excessive data or data processed in breach of the provisions of the LGDP,
  • request the portability of the data to another service provider or product provider, by the means of an express request, pursuant with the regulations of the Brazilian national authority (ANPD), and subject to commercial and industrial secrets,
  • request the deletion of personal data processed with your consent,
  • obtain information about public and private entities with which Solenis has shared your data,
  • obtain information about the possibility of denying consent and the consequences of such denial,
  • revoke the consent provided,
  • oppose to the processing carried out based on one of the situations of waiver of consent, if there is a breach of the provisions of the LGPD, and
  • request the revision of decisions made solely based on automated processing of personal data affecting your interests, including decisions intended to define personal, professional, consumer and credit profile, or aspects of personality.

Canada
You may opt in to receiving email, SMS or other marketing electronic communications at the time that you purchase or register for our products or services, programs, events or promotions, or any time thereafter. We may also have your implied consent to send you such marketing electronic communications under applicable laws.

You may opt out of:

  • receiving email or SMS marketing communications, by clicking “unsubscribe” within any marketing email you receive, texting “STOP” within any SMS marketing you receive, through your online account (if you have created one),
  • receiving interest-based advertisements by changing your browser settings on your device, and/or using third party unsubscribe functionality (e.g., via Google or Facebook) to change your preferences within their platforms. Please note that disabling, blocking or deleting some of these technologies, such as cookies, may cause you to lose the functionality of certain features of our online Instruments.

Please note the following regarding withdrawal of consent or changes in your privacy preferences:

  • even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes, in compliance with applicable laws (e.g., for customer service, product information, service or reminder notices, or recalls). We may also need to contact you with questions or information regarding your customer service inquiries; and
  • it may take some time for all of our records to reflect changes in your preferences (e.g., if you request that you not receive personalized marketing communications from Solenis, your preference may not be captured for a promotion already in progress).

You can also request that we change the manner in which we contact you for marketing purposes, and you can request that we not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.

Russian Federation, you should view our Russian Federation Privacy Statement

South Africa, you should view our South Africa Privacy Statement

United States
The California Consumer Privacy Act (“CCPA”), the Virginia Consumer Data Protection Act (“CDPA”), and Colorado Privacy Act (“CPA”) each provide residents of California, Virginia, and Colorado with the following rights related to their personal information:

  • Right to Know: The right to request that we disclose certain information about our collection and use of personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such data is collected, the purpose for collecting such data, the categories of third parties with whom we share such data, and information about our sale or disclosure for business purposes of your personal information to third parties. Much of this information is provided above in this Privacy Statement.
  • Right to Delete: The right to request that we delete any of the personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
  • Right to Opt-Out of Sale: To the extent we “sell” any personal information, you have the right to opt-out of the sale of your personal information to third parties. Note, we do not sell the personal information of anyone under the age of 16 without affirmative authorization. You may use the Data Request Form, Contact Us form or send an email to privacy@solenis.com to opt-out. Additionally, Virginia and Colorado residents have the right to further opt-out of use of personal data for targeted advertising and(or) profiling.
  • Right to Data Portability: You can ask us to provide your personal information to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller. Once we receive and confirm your verifiable consumer request to transfer your data, we will respond within the time provided under the law.
  • Right to Non-Discrimination: The right to not be discriminated against for exercising any of these rights.
  • Right to Correct (effective as of January 1, 2023): The right to request that we correct any of the personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will correct (and direct our service providers to correct) your personal information as requested in our records, unless an exception applies.

If you would like to exercise one or more of the above rights, please contact us by phone +1 866 337 1533 or contact form using the contact information below. We may need you to provide additional information to verify your request, such as providing certain data elements so that we can confirm they match the personal information already maintained by us. We will not use this additional information for anything other than handling your request. You may designate an authorized agent to make a request in certain circumstances on your behalf. Such authorized agent may be required to be registered with the appropriate state office. We will endeavor to respond to all such requests the time allowed under the Data Protection Laws or other applicable regulations, although there may be a brief delay in processing a request while we verify that the request is valid and originates from you as opposed to an unauthorized third party. If we require more time, we will inform you of the reason and extension period in writing.

Where applicable, California Civil Code Section 1798.83 permits users of the websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request please contact to contact our Office of Data Privacy by sending an email to privacy@solenis.com, or by completing our Data Request Form, or by using Contact Us.

Pursuant to the Nevada Privacy Law (SB-220) Nevada consumers have the right to request that a company not sell their personal information for monetary consideration to certain other parties. This right applies even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please send an email with the subject line “Nevada Resident Do Not Sell Request” to privacy@solenis.com or by using the Data Request Form, or by using Contact Us.

Do Not Track Signals: At this time, our website does not recognize automated browser signals regarding tracking mechanisms, which may include Do Not Track instructions.

Last Modified: April 11, 2022