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Diversey's Remote Guidance Tool Nominated for ISSA 2018 Innovation Award

August 1, 2018


CHARLOTTE, NC. – Aug. 1, 2018 – Diversey today announced that its Remote Guidance tool has been nominated for the ISSA 2018 Innovation Award in the Services & Technology category. ISSA attendees can experience the trouble-shooting application firsthand at Diversey’s booth (#5901) in Dallas, Oct. 30-Nov. 1.

“Unanticipated on-the-job cleaning and hygiene issues can result in costly downtime and increased risk, making it essential for employees to have access to intelligent solutions that simplify trouble-shooting,” said Dr. Ilham Kadri, president, Diversey. “Remote Guidance elevates the training process, allowing users to solve issues on the spot to keep businesses running smoothly.”

Remote Guidance is a new augmented reality tool designed to expand Diversey’s best-in-class customer service. It is an iOS- and Android-based virtual reality tool that improves product trouble-shooting beyond face-to-face phone calls and video chats. In real-time, users can identify problems and quickly assess solutions through interactive experiences. Remote Guidance prevents equipment shutdowns, improves end-user training, assists personnel onboarding, and provides distributor sales representatives application expertise anytime and anywhere they are needed.

Voting is now open for Diversey’s Remote Guidance innovation at ISSA members can vote once per day per category.

About Diversey 

Diversey has been, and always will be, a pioneer and facilitator for life. We constantly deliver revolutionary cleaning and hygiene technologies that provide total confidence to our customers across all of our global sectors. Led by Dr. Ilham Kadri, President & CEO, and headquartered in Charlotte, North Carolina, USA, Diversey employs approximately 8,600 people globally, generating annual net sales of approximately $2.6 billion. Diversey was acquired by Bain Capital Private Equity in September 2017. 

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<div class="line">&nbsp;</div> <h2>About Solenis</h2> <p>Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company&rsquo;s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.</p> <p>For additional information about Solenis, please visit <a href="/en/"></a> or follow us on social media.</p>



Catherine (Katy) Abernathy

Vice President, Corporate Communications